Customer Engagement
There is no other loan management software provider with the kind of experience than what EPIC Loan Systems provides. With over 80 years of combined experience, the EPIC team knows every aspect of the small dollar online lending world.
EPIC staff not only performs as subject matter experts in the Fintech space, but through its “High Touch” engagement philosophy, partners with its clients as fully engaged consultants. This allows EPIC the ability to offer their wealth of knowledge to those who use their products and services. EPIC’s mission is to guide new and current clients through the ins and outs of small dollar online lending, helping all to achieve success and meet the goals of each and every user of our systems.
Full IT Management
When you chose EPIC’s loan management system for your lending portfolio, you get EPIC’s Technology Team as an added bonus. Our IT, Technical Support, Development and QA Teams work hard on your behalf to deliver an ever-evolving LMS that supports your changing operational needs, as well as your portfolio growth strategies.
At EPIC, we manage the technology infrastructure, the software development, the system upgrades, third party integrations and much more! We realize that owning and managing a lending portfolio is more than a full time job. It just makes sense that you should focus on the business and let EPIC be your IT partner!
Custom Report Development
With EPIC you always have the option of purchasing Custom Reports, which are developed by the EPIC Technical Team, to meet your written specifications. Custom Reports can be as basic or as complex as you want. Although you work with your Account Manager and Client Services to define and request the report you want built – it is the Technical Team that produces it.
They may frequently remain in the background, however as subject matter experts on the system and all its moving parts, as well as the complex data structures involved – our Technical Team is a critical piece of the data delivery puzzle.
Custom Reports can be delivered as a one-off or scheduled for recurring delivery on a daily, weekly or monthly basis. All Custom Reports are delivered to your secure FTP Folder. Custom Report fees are based on estimated development hours.